Privacy Policy

Last Updated: September 2026

Introduction

This Privacy Policy explains how gladeshore collects, uses, and protects information when you use our website or services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

Information You Provide

When you contact us or request services, we may collect:

• Name and contact details
• Email address
• Property address for service delivery
• Service preferences and requirements
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Responding to enquiries and service requests
• Providing and managing garden services
• Communicating about appointments and service updates
• Improving our website and services
• Complying with legal obligations

Data Sharing

We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in business operations (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• With your explicit consent

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once information is no longer needed, it is securely deleted or anonymized.

Your Rights

Under data protection laws, you have rights including:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict or object to data processing
• Right to data portability

To exercise these rights, please contact us at [email protected]

Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies to improve user experience. For detailed information about cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For questions or concerns about this Privacy Policy, please contact us:

gladeshore
47 Thornbury Road
Bradford, West Yorkshire
BD8 9LN
United Kingdom
Email: [email protected]